As new homeowners, we are still learning the quirks of our house, and the best businesses to use for services.
We had an unexpected upstairs toilet leak that we discovered on first floor ceiling. When you see the issue first from a different floor, you know the issue may have bigger problems.
We tried calling around to multiple businesses. Of course, on a Friday after hours, our answers were pretty silent.
Rock Solid not only responded that evening with an appointment time, but nearly the next business day. While others, were weeks out.
Not only did the guy come out with great communication, he appeared thorough and optimistic about the solution. He did a great job showing my boyfriend the issue and how it was not our biggest fears.
I don't remember the guys name as this was back in August, but they are now on our list of services to call if and when another situation arises.
Thank you guys for the honest reputable service!